The Smile Media Pvt. Ltd. (“The Smile Media”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thesmilemedia.com or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number / WhatsApp number
- Company name
- Project requirements or messages submitted via forms
b) Non-Personal Information
- Browser type
- IP address
- Device information
- Pages visited and time spent on our website
- Referral source
2. How We Use Your Information
We use the collected information to:
- Respond to inquiries and provide requested services
- Create proposals, quotes, and project communication
- Improve our website, services, and user experience
- Send important updates, service-related messages, or promotional content (only if opted-in)
- Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
We may use cookies, pixels, and similar tracking technologies (including Google Analytics, Meta Pixel, etc.) to:
- Understand user behavior
- Analyze traffic and performance
- Improve marketing campaigns
You can disable cookies through your browser settings at any time.
4. Google Privacy & Third-Party Services
Our website may use third-party services such as:
- Google Analytics
- Google Ads
- Facebook / Meta Ads
- WhatsApp integration tools
These services may collect data as per their own privacy policies. We do not control how third-party platforms handle your data.
Google Privacy Policy: https://policies.google.com/privacy
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data.
We may share information only with:
- Trusted internal team members
- Service providers strictly for business operations
- Legal authorities if required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no online transmission is 100% secure.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communication
To exercise your rights, contact us at info@thesmilemedia.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Information
The Smile Media Pvt. Ltd.
Email: info@thesmilemedia.com
Phone: +91 8527131445
Website: https://thesmilemedia.com